Monday, January 25, 2021

Leadership Lost...and Complicity

January 20, 2020 marked the end of the Trump presidency, if not the end of Trump, MAGA, and associated realities.  The assessment/evaluation of his term will continue for decades to come.  The full impact and story will NOT be told or understood until that kind of time has passed.  Here in Alberta, the passing of this chapter in the US is being received to mixed reviews.  In some quarters, positively, anticipating a return to less vitriolic and chaotic times, a commitment to healing and inclusion, and for environmental protection.  In other quarters, dreading the consequences of cancelled energy projects and viewing such changes with anger and dismay.  

Politically, for our conservative government in Alberta, the year 2020 and the commencement of 2021 is a time that seems like it can't pass fast enough.  Receiving the news of another blow to Alberta's energy economy, on top of mixed reviews on COVID/healthcare management and Aloha-gate, has led to a sharp rise in unpopularity of our Premier and a similar plunge in trust in his leadership.

In my previous two blogs I have focused on the theme of Leadership Lost. What was not addressed in those two previous posts, however, is the reality that leadership has never been anything but a team sport.  Donald Trump, Jason Kenney, and any other leader have never achieved anything alone - good or bad.  By its very definition, the term leader entails and requires that there are people to be led, that there be followers, and that there be supporters to help achieve and even sometimes help to develop or massage a vision to be pursued. 

Particularly in the US at the present time, we have heard many terms that describe how Donald Trump both came to power and was allowed to ignore, shatter, and blow past so many long-held protocols and norms of Presidential behaviour - incite, collude, collaborate, connive.  Complicity is a word that I choose to use in describing the reality of his leadership.  Usually complicity or being complicit implies, or is taken to mean, negative intent.  It need not necessarily be so.  Positive results could also, conceivably, be supported by positive actions; e.g., I could be complicit in supporting a colleague's success.  But I will be focusing on the more commonly held negative connotation this word invokes.

Complicity, I believe, can come in many forms and can be visualized as a continuum.  At one end there may be those of use who are unconsciously complicit or only want to make ourselves vaguely aware of nefarious things that are going on around us.  We might consider ourselves smaller cogs in the machinery of an organization, business, or public sector entity.  We are content to work our 9-to-5 shift, get our pay cheque, and stay apart from other elements of an organization's life.  We'd rather not know and work on the premise that ignorance is bliss.  Others of us might be more aware of situations and circumstances based on our positions or connections to other individuals in an organization.  One example I can cite here is that of an accounting clerk - seeing expense claims of executives, knowing and perhaps even calling into question dubious submissions from those in positions of power, but ultimately bending to power (willingly or unwillingly).  The expenses claims are no longer questioned as it relates to policy but merely moved along.  

Others of us are more knowingly and intentionally collaborators in nefarious deeds.  Not surprisingly, although not a given, individuals like Donald Trump Jr. and Ivanka Trump were key supporters of their father through thick and thin.  Blood can be thicker than water.  Others in a leader's inner circle may also actually believe in fundamentally the same causes and similarly believe that ends pursued justify means used.  This may be accompanied by a further belief that all leaders are flawed in one way or another but that, again, the outcomes being pursued are grounds to support overlooking, forgiving, or even actively defending such character defects.  

As we dig deeper into the circle of collaborators, there are also those who are as self-centred and narcissistic as the leader themselves.  These are perhaps the most dangerous and culpable actors in the rise of a dangerous leader.  These individuals are more than competent, skilled, and experienced.  They have vision and foresight enough to understand how the leader can help them to advance their own ends so they become willing accomplices in the leader's actions and agenda.  In some cases, these collaborators become co-opted into the spiderweb they have helped create.  In my executive leadership experience, this has taken on the form of "right-thinking" people being given greater consideration for performance bonuses, increased or accelerated promotional opportunities, more frequent and attractive personal development opportunities, and so forth.  It has even meant beneficial (and mostly largely unscanctioned/hidden) changes to benefits plans and related compensation elements that would not pass moral, ethical, and even legal tests.  

Often, these collaborators, slowly but inevitably, get dragged to a point of no return.  They - we - delude themselves through a variety of mental gymnastics or self-defense mechanisms to come along with the leader, either voluntarily or involuntarily, as strong advocates or as the willfully blind.  Our future defense when consequences arrive - as in most circumstances they inevitably do - is to claim ignorance, no ill intent, or lack of power to alter the destructive path.  

Leadership lost through complicity often comes from a corruption of our personal values.  And as with so many other things, it happens gradually and then suddenly.  We find ourselves through a series of compromises, each of them seemingly small and inconsequential at a place we would never have imagined - an attack on the U.S. Capitol for one.

It's About Leadership.  But that leadership includes the team that supports the leader.  At a point we all have to be clear about or rediscover our personal values, be prepared to be judged by our own standards, and hold ourselves accountable to what we have actioned or not actioned.  Eleventh hour confessions and contrition are unlikely to save us from Leadership Lost and its consequences.  We reap what we have helped sow.

It's About Leadership.  What do you want to be remembered for?  How do you want your 15 minutes of fame (media attention, public spotlight) to look?  With whom do you want to be forever associated?

______________________________

Greg Hadubiak, MHSA, FACHE, CEC, PCC
President & Founder - BreakPoint Solutions
gregh@breakpoint.solutions 
www.breakpoint.solutions 
780-250-2543

Helping leaders realize their strengths and enabling organizations to achieve their potential through the application of my leadership experience and coaching skills. I act as a point of leverage for my clients. I AM their Force Multiplier.

Monday, January 11, 2021

Leadership Lost...or Never There?

2021 continues to be an eventful year - and as of the writing of this blog, we are still only sitting on January 11!  At the time of my last post we we were experiencing Aloha-gate in Alberta and had not yet gotten to the vote certification process in the U.S. Presidential election.  What a difference a week has made in the reality we are facing today!  The (top!) highlights of the past week include: the second impeachment process has begun for Donald Trump following the Capitol debacle of January 6, coupled with ever-challenging COVID-19 case counts and deaths.  We see resignations from Trump's Cabinet (rather late in the day), some Republicans jumping ship, other allies looking to distance themselves from the carnage, Trump suspended from social media platforms, and Trump world losing corporate opportunities. 

At a more local level in Alberta, the latest political polls show the governing United Conservative Party (UCP) dropping precipitously as the choice of Albertans, now sitting with a 31% approval rating as compared to the NDP at 48%.  In April 2019, the UCP won a majority government with nearly 55% of the vote in their favor.  This appears to be a direct outcome of a variety of government missteps and anxieties primarily (though not exclusively) related to handling of COVID-19.  Much like what we now see in the US, there are starting to be some cracks in unity within the UCP/conservative ranks and certainly many calls for resignations, reassignment, and consequences for government leaders and staffers who are believed to have not shown the "right stuff" or even followed government policies and directives. 


When I last posted (Leadership Lost), I talked about the fundamental sense of betrayal that so many people seemed to feel here in Alberta when government leaders and staffers seemed to go against their own directives and guidelines on managing the COVID-19 response.  Those who had adhered to restrictions, experienced loss of income/job, had to home school, or otherwise had their lives impacted were incensed.  I identified several reasons for this sense of anger and betrayal, the consequences of which for the UCP are currently reflected in the political polling noted earlier.   

One element of that anger I glossed over quite significantly, however, was a sense of foolishness that we might be experiencing during these type of perceived leadership failures.  Let me explain.  Most of us assess our leaders against our own needs and values - ill-defined as they sometimes might be.  Whether this be in politics or work or other group settings, we gravitate towards leaders whom we believe "get us" and believe in the same things we do.  The key question here is how do we make such an assessment and determine fit?  For the vast majority of us - whether in politics or business - we have limited time, access, and ability to vigorously and authentically assess and evaluate our prospective leader's values and capabilities.  And in many cases, our leadership candidates purposefully look to keep their true persona and intentions vague.  In today's social media and sound bite-driven, world we are even more challenged to go past the surface to what might be real versus staged.

We are also confounded by our unconscious filters and biases.  Contrary to what this first statement implies, filters in our minds actually serve a great purpose.  They allow us to deal with the literally thousands of pieces of data our senses take in every hour and every day.  If we had to pause for any length of time to consciously process, evaluate, and make sense of this data, we could literally be frozen into place.  An example?  I suspect very few of us who drive have to place a lot of thought into what to do when we get to an intersection or have to respond to a traffic signal.  We automatically press the brake when we see a red light, maintain or increase speed when coming to a green light, and perhaps press even harder on the gas when we see yellow.  At the same time this is happening, you are listening to the radio, a fellow passenger, or might be processing other to-do's and issues in your brain.

What does this concept of filters and unconscious bias have to do with how we pick and evaluate our leaders?  Whether we realize it or not, and whether we want to own that reality or not, we unconsciously look for qualities, characteristics, and statements that support what we already want to believe.  This is called confirmation bias. Moreover, any contrary information is not only often dismissed, it might not even register on one's radar!  We don't even see the facts when they are staring us in the face.  We see what we want to see, we dismiss what we don't, and we get highly emotional and even more entrenched when our strongly held views are challenged. 

Equating this to gambling, when presented with a losing hand (e.g., our leaders are not what we expected they would be), we often double down.  We become more committed to a cause, a leader, a direction that isn't supported by the facts or reality.  But at some point, in leadership as in gambling, we run out of chips to stay in our particular world.  "Winning", or coming back from the point of no return, is no longer possible.  The result is at least despondency if not outright anger.  If the latter, we blame everyone but ourselves for defeat.  

In reality, however, our sense of anger reflects that we are primarily angry at ourselves.  The leadership we have lost was likely never there in the first place.  It was a mirage of our own making.  We eventually realize that the leaders we came to place our faith in have not changed since we first cast our vote for them.  They are who they have always been, possessed of the same values when first elected or selected, guided by the same ambitions as they once were, and committed to the same objectives as always.  

Our anger is not so much that they fooled us into believing they understood us and cared for the same things we did, or even cared about us.  


Our anger might just be based on the fact that we fooled ourselves into seeing what wasn't there to begin with.  We have seen the enemy and it was us.

It's About Leadership.  The challenge just might be to own what we imagined and created. ______________________________

Greg Hadubiak, MHSA, FACHE, CEC, PCC
President & Founder - BreakPoint Solutions
gregh@breakpoint.solutions 
www.breakpoint.solutions 
780-250-2543

Helping leaders realize their strengths and enabling organizations to achieve their potential through the application of my leadership experience and coaching skills. I act as a point of leverage for my clients. I AM their Force Multiplier.





Monday, January 4, 2021

Leadership Lost

This post comes as the world continues to navigate the scourge of COVID-19 and all of its associated impacts - economic dislocation, social isolation, fear and anxiety, uncertainty about the future, and literally a reset of almost all of what we took for granted just months ago.  What we have also come to experience is there is no common answer to the challenges we have been facing and how to get to the other side of this current reality.  Governments and leaders around the world have opted for everything from extreme lockdowns, to calls for personal responsibility, to abject denial of the significance of COVID.

This past weekend, in the transition from 2020 to 2021, Albertans came to understand a different kind of reality when it became known that multiple elected leaders and political officials ignored their own government's words, advice, and "suggestions", and were found to have travelled not just outside of their own city/town but out-of-province and out-of-country.  In some instances, these actions were further compounded by what seemed to be active attempts to deceive the electorate through social media posts. These same officials were wanting us to believe they were sending Christmas and New Year's greetings from Alberta while in reality what we were viewing were pre-recorded greetings, posted at appropriate times, while vacations continued in places like Hawaii, Mexico, and Arizona.  


Judging from my social media feed and news reports, it is clear that much of Alberta feels betrayed - in some cases profoundly so - by its leaders.  While the answer to the question why, might seem self-evident, it's important to dissect this outrage.  From my point of view, this outrage comes down to a number of factors that perhaps we all take for granted or is unsaid about what we collectively believe constitutes good leadership.  

Taking a page from Kouzes & Posner (Credibility, The Leadership Challenge), a consistent quality of leadership that followers look for is honesty.  Leadership is not (truly) achieved through simply having a position of authority or power.  It is achieved by followers being willing to follow a leader, through an evaluation that the leader(s) is someone worthy of their trust, and who shares their values and goals.  Followers must know they can trust their leaders.  A failure of honesty poisons the environment and the relationship between leader and followers.  Honesty, trust and integrity.  By failing to Model the Way (Five Practices of Exemplary Leadership), by failing to set the example and holding themselves accountable to their professed values and standards, Alberta leaders have significantly betrayed the trust of their constituents, have damaged their leadership credibility, and have diminished their legitimacy to lead through the current health and economic challenges facing this province.  

This government has only made a bad situation worse through failing to take personal and collective responsibility for actions, providing reasons why their actions were acceptable under current (unclear?) guidelines, and making half-hearted and belated apologies for their actions.  

The majority of Albertans believe they have been making significant voluntary and involuntary sacrifices for the past year.  They have lost income or entire jobs/careers, put educational/career plans on hold, become teachers for their young children, socially isolated from family and friends, cancelled vacation plans, and in many other ways put their lives on hold.  Their outrage suggests  they were operating on the belief that these sacrifices were shared by their leaders, only now to have those beliefs proven false, their faith and trust misplaced.  They not only feel betrayed, they feel they have been taken as fools for believing in the common cause.  

This is where I believe the heart of this matter lies.  What I believe accounts for the profound and widespread outrage at the moment is not just the immediate act of ignoring public health recommendations.  We feel not just betrayed but duped.  What the actions of our provincial leadership seem to demonstrate is a distinct lack of respect for their followers, for the electorate, and for fellow citizens.  We now believe we foolishly held the same values and commitments as our leaders.  By the actions of our leaders, this facade has been shattered.  The rules were only ever for us, not leadership or the inner circle.  We are not worthy.  Let us eat cake.

Where to from here?  Can trust and credibility be restored?  Will Albertans forgive and forget?  Only time will tell and, at some level, I'm sure political calculations suggest a two-year window until the next election is an eternity providing ample opportunity for resurrection.

It's About Leadership!  It always has been.  For me and I believe for most Albertans, leadership - exemplary leadership - is defined by integrity, honesty, credibility, shared pain, and shared sacrifice.  So far our provincial leadership has failed the test.  

______________________________

Greg Hadubiak, MHSA, FACHE, CEC, PCC
President & Founder - BreakPoint Solutions
gregh@breakpoint.solutions 
www.breakpoint.solutions 
780-250-2543

Helping leaders realize their strengths and enabling organizations to achieve their potential through the application of my leadership experience and coaching skills. I act as a point of leverage for my clients. I AM their Force Multiplier.